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Our hotline is available from monday to friday 9:00-18:00h.

Phone:+49 30 7674 9551

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Shipments

Your pack shipment

Our time to process and deliver  your order is up to 7 days after receipt of payment. Your orders are shipped via DPD with tracking . We will provide you with a link to track your package online.

Shipping fees include handling and packing fees .We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

IMPORTANT:

    When the goods are delivered, you must check the contents against the delivery note and ensure there are no transport damages. If the contents are not correct or any transport damage has occurred, you must make a note of this on the delivery note, and inform us as soon as possible. Otherwise the claim will be not recognized from us.